Careers at Kena Cloud

Join our team and shape the future of cloud contact centers

Why Join Kena Cloud?

🚀

Cutting-Edge Technology

Work with the latest AWS services and Amazon Connect features. Stay at the forefront of cloud innovation.

📚

Continuous Learning

AWS certification support, training budget, conference attendance, and dedicated learning time.

🌍

Remote-Friendly

Work from anywhere with flexible hours. We value results over location.

📈

Career Growth

Clear career paths, mentorship programs, and opportunities to lead projects and teams.

Benefits & Perks

💰

Competitive Compensation

Market-leading salaries and performance bonuses

🏥

Health & Wellness

Comprehensive health, dental, and vision insurance

🎓

Professional Development

AWS certification reimbursement and training budget

🏖️

Time Off

Generous PTO, holidays, and flexible work arrangements

💻

Equipment

Latest MacBook or PC, monitors, and home office setup

🎉

Team Events

Virtual and in-person team building activities

Open Positions

Senior Solutions Architect - Amazon Connect

🌍 Remote
Full-TimeSenior Level

Lead complex Amazon Connect implementations for enterprise clients. Design scalable architectures and mentor junior team members.

Key Requirements:
  • AWS Solutions Architect Professional certification
  • 5+ years of Amazon Connect experience
  • Strong communication and client-facing skills
Apply Now

DevOps Engineer - AWS

🌍 Remote
Full-TimeMid-Senior Level

Build and maintain CI/CD pipelines, infrastructure as code, and automation for Amazon Connect deployments.

Key Requirements:
  • AWS DevOps Engineer certification preferred
  • Experience with CloudFormation/Terraform
  • Strong scripting skills (Python, Node.js)
Apply Now

AI/ML Engineer - Contact Center Solutions

🌍 Remote
Full-TimeMid-Senior Level

Develop intelligent chatbots, sentiment analysis, and ML-powered routing solutions using Amazon Lex, Comprehend, and SageMaker.

Key Requirements:
  • AWS Machine Learning Specialty certification preferred
  • Experience with Amazon Lex and NLP
  • Python and ML framework expertise
Apply Now

Technical Account Manager

🌍 Remote
Full-TimeMid Level

Serve as the primary technical contact for enterprise clients, ensuring successful implementations and ongoing optimization.

Key Requirements:
  • AWS Solutions Architect Associate certification
  • 3+ years in technical account management
  • Excellent communication and problem-solving skills
Apply Now

Our Hiring Process

1

Application Review

We review your resume and experience within 3-5 business days

2

Initial Screening

30-minute call with our recruiting team to discuss your background

3

Technical Interview

Technical discussion with team members about your expertise

4

Final Interview

Meet with leadership to discuss culture fit and career goals

5

Offer

Receive your offer and join the team!

Don't See the Right Role?

We're always looking for talented individuals. Send us your resume and let's talk!

Submit Your Resume